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Tip #285: The Best Business Investment You’re Not Making (and How to Change that in 2019!)

Posted By RCI, Tuesday, December 4, 2018
Updated: Monday, April 27, 2020
 
 
When is the last time you invested in your education? As an owner of a business it is easy to ignore learning opportunities and get lost in the details as you scramble to complete daily tasks before the sun sets. It is easy to make the budget decision not to invest in education, because something else is more important or pressing. Despite these beliefs, many would argue education is the best investment you can make in yourself, your team and your business.
 
Education comes in all different formats; print, online resources and webinars, seminars and workshops, certifications and courses and even in-person meetings such as trade shows or local networking events. You can purchase a new book on candy making (here’s a few of our favorites) or subscribe to industry-related publications like Candy Industry and Manufacturing Confectioner. You don’t have to read everything, but pick content that you find useful and relevant to your business.
 
In case you’re not already familiar, education is deeply rooted in Retail Confectioners International’s (RCI) mission, which is to advance the confectionery industry by offering members the knowledge to build sweet businesses from entrepreneurial passion. For over 100 years, RCI has developed a reputation as a valuable resource for small business owners both established and new to the industry. Through our member-exclusive publication, Kettle Talk, web resources, regional conferences, annual convention and expo, as well as education courses, we give confectioners the opportunity to take time out and focus on their knowledge of the industry and learn from others. With that said, we’re thrilled to share our month-by-month lineup of 2019 events, each designed to help you expand your knowledge to build an even sweeter business.
 

JANUARY: WINTER GETAWAY
RCI will kick off the new year by hosting a sold-out group of confectioners in Costa Rica for our Winter Getaway in January. Attendees will have the opportunity to unwind from the hectic holiday season while gaining valuable insight of their craft while exploring the origin or chocolate at local cacao plantations on this unforgettable trip. This event is currently sold out.
 
 
FEBRUARY: TRUFFLES+MORE
Following Valentine’s Day, candy makers are invited to attend RCI’s Truffles+More education course at Savage Bros. Co. in Elk Grove Village, Illinois (near Chicago). Join us to learn various formulations and trouble-shooting techniques for truffles, meltaways and nut pastes. In addition to classroom-style learning, gain hands-on experience in the kitchen making variations of these popular confections. Space is very limited, so register now at retailconfectioners.org/truffles. If you’re looking to elevate your candy making skills (or those of your staff), this is the course for you!
 

JUNE: ANNUAL CONVENTION & INDUSTRY EXPO
RCI’s Annual Convention & Industry Expo is our premier event of the year! If you’ve never attended an RCI event or if you haven’t been recently, our annual convention is like a mixtape of RCI’s greatest hits all in one! Connect with fellow candy makers, chocolatiers and suppliers looking to share ideas and grow their businesses at the Connecticut Convention Center in Hartford, Connecticut June 3-7. See, touch and (in many cases) taste the latest and greatest equipment, ingredients, packaging and services (and more!) our trusted network of industry suppliers has to offer at our two-day expo. If it’s education your seeking, you can expect relevant sessions on topics covering production, marketing and business, all designed for the retail confectioner. RCI will conclude the week with behind-the-scenes tours of local candy businesses, which takes education to the next level. Look for more event details to come after the start of the new year. Click here to receive notification when registration opens.
 
 

AUGUST: CHOCOLATE BOOT CAMP & FALL REGIONAL CONFERENCE
The ever-popular Chocolate Boot Camp® course, which typically takes place in February, will now be available during the summer. Make your way to Wockenfuss Candies, in Baltimore, Maryland on August 5-8 for this brief yet, comprehensive, hands-on course taught by industry experts. Sold out for the last eight years, the course will give twenty-five students an opportunity to gain knowledge they can take back to their businesses. This course is great for both veterans and newcomers alike.
 
googoo.com
RCI is headed to Music City for its Fall Regional Conference in Nashville, Tennessee August 19-21. Here you can find a great mix of education and connection opportunities, combined with fun, local flair that can only be found in Nashville! Experience the sweet side of Nashville by touring local candy businesses, like The Goo Goo Shop, home of the iconic Goo Goo Clusters. Visit retailconfectioners.org/events for updates on all RCI’s upcoming event updates.
 
Don’t skip another year without investing in yourself and your business. Take advantage of the many industry-related events; attend a conference, send an employee to one of the upcoming RCI education courses, join RCI in Hartford or Nashville and connect with fellow candy makers. Focus on learning this year and watch your business benefit as a result. We hope to see you in 2019!
 
RCI's Tip of the Week blog is just one of the many resources we offer to help candy makers refine their craft and build upon their business and marketing practices. Review past blog posts for quick and actionable tips to apply to your business. Look for the "Subscribe now" box on the right to enter your email address and start receiving weekly tips, like this, delivered straight to your email inbox.

Tags:  Education  Events  Networking  Owning a Business  Resources 

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Throwback Tip #128: Quickstart Seeding Process for $30 or Less

Posted By RCI, Tuesday, November 27, 2018
Updated: Monday, April 27, 2020

If you temper chocolate in small-batch tempering machines, save yourself the headache this holiday season with this week’s quick and easy tip.
 
Are you using chocolate wafers as seed for your tempering unit? Before putting them in the feed of the tempering machine, quickly (don’t overheat!) use a heat gun on them to form one large clump or block of wafers. By doing this, you will help keep the wafers from sneaking through the blade and over-tempering your chocolate.
 
See? Quick and easy!
 
Want more game-changing tips like this?
Register now for RCI’s Truffles+More course February 20-22, 2019 in Elk Grove Village, Illinois (just outside Chicago). Visit retailconfectioners.org/events to stay up-to-date with all RCI’s educational offerings in the coming year.

RCI's Tip of the Week blog is just one of the many resources we offer to help candy makers refine their craft and build upon their business and marketing practices. Review past blog posts for quick and actionable tips to apply to your business. Look for the "Subscribe now" box on the right to enter your email address and start receiving weekly tips, like this, delivered straight to your email inbox.

Not a member? Click here to learn how RCI can help you build your sweet business.

Tags:  Chocolate  Chocolate Production  Education  Seeding  Tempering 

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3 Ways RCI's Annual Convention & Industry Expo Will Help You Rock Your Candy Business

Posted By RCI, Wednesday, April 11, 2018
Updated: Monday, April 27, 2020
Wanna ROCK your candy business or chocolate shop? Retail Confectioners International (RCI) is cranking up the volume for the 2018 Annual Convention & Industry Expo in Cleveland, Ohio on June 18 through 22. Keep reading for three ways attending RCI's Annual Convention & Industry Expo will help you ROCK your candy business.

Education That Rocks
Get ready to rock with an energetic, interactive and funny keynote designed for the retail confectioner. Discover how to reinvent and revolutionize your candy business using innovative success secrets that created household names like The Rolling Stones, Madonna, Tina Turner and Aerosmith. Using the same techniques as these bona fide rockstars, attendees will learn how to:
 
  • Create a grand vision
  • Channel uniqueness into huge growth
  • Use the three keys of awesome teamwork
  • Build an action-oriented culture
  • Drive and lead change
In addition to the keynote session “Opportunity Rocks,” attendees will learn how to outshine the competition through two days of education sessions led industry experts on the subjects of merchandising, product development and hiring. Attendees will also have the opportunity to apply key merchandising concepts during a hands-on workshop.
 

Game-Changing Insight

RCI takes education to the next level through exclusive behind-the-scenes tours. Gain a new perspective of your craft while touring the following rockstar local businesses, sure to inspire ideas to take home to your own retail shop.
 
  • B.A. Sweetie Candy Company
  • Gorant Chocolatier
  • Linnea’s Candy Supplies, Inc.
  • Malley’s Chocolates
  • Mitchell’s Fine Chocolates
  • Popped!
  • Sun America LLC
  • Tap Packaging Solutions

Rock Star Networking

Join RCI for a red-carpet after party you won’t forget! Dressed as your favorite rockstar, roll VIP-style with private access to all seven floors of exhibits at the Rock & Roll Hall of Fame! Jam with an 80s tribute band, enjoy a hosted bar, capture memories in photos taken by the “paparazzi” and more!
 
Simply attending this event will expose you to relevant education, inspiring and insightful behind-the-scenes tours and network opportunities fit for rockstars. Don't miss this great opportunity to learn, connect and discover how we can help you build your sweet business!

Registration by April 20 and save $100 on the Convention Pass! Registration is open to RCI members and non-members with industry credentials. Visit retailconfectioners.org/annual or call 800-545-5381 for more details.

Tags:  Annual Convention  Education  Leadership  Networking  Tours 

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Tip #260: Help Build the Next Generation of Sweet Leaders

Posted By RCI, Tuesday, March 27, 2018
Updated: Monday, April 27, 2020
 

As an association, RCI is committed to supporting the next generation of confectionery leaders. In 2012 RCI developed the Next Generation group as a platform to encourage members in their twenties and thirties to build relationships and connect through fun, interactive events.

Being part of a multi-generational, family business, RCI Board President Steve Vande Walle, shares his first experience as the new kid on the block and why supporting young confectionery professionals is important to the industry as a whole.
"[RCI's Next Generation event was created to help the younger generation] develop relationships with members their age, many of whom will turn out to be life-long friends, creating a network of confectionery colleagues facing many of the same challenges who can turn to each other to solve problems and learn from, "says Vande Walle. 
"I wish they had something like this 30 years ago, when I first started attending conventions. I remember attending a networking reception in those days, and seeing all of the “older” members chatting and socializing like they were all best friends."
As a reminder for the more "seasoned" professionals, Vande Walle states, "as leaders of RCI, it is our responsibility to make sure professional growth and networking opportunities for our younger members continues to be available as a way to help our next generation flourish. I believe the next generation events are a step in that direction. Please encourage all young RCI members to attend Next Generation events and even consider becoming a member of our Next Generation Committee. Being a part of the inner workings of the association is very interesting and even more rewarding." 
Regardless of your age, you, too, can help foster the success of future industry leaders by mentoring younger staff or members of your community, encouraging them to participate in local organizations for young professionals, enrolling them in an education course or by sending them to a industry-related conference. 

Consider bringing a young member of your team to RCI's Annual Convention & Industry Expo in Cleveland, Ohio June 18-22, 2018. Aside from all the great education, networking and tours, these "next geners" will leave having made meaningful and lasting connections with colleagues their age that could have an impact on their professional careers for years to come. Visit retailconfectioners.org/annual to learn more and register to attend.

Stay connected with RCI through Facebook for more tips and inspiration dedicated to the retail candy maker. Not a member? Click here to learn how RCI can help you build your sweet business.

Tags:  Annual Convention  Education  Networking  Next Generation 

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Tip # 228: Get More at RCI’s Annual Convention & Industry Expo

Posted By RCI, Tuesday, April 11, 2017
Updated: Wednesday, April 29, 2020

We're giving you more than ever before at RCI's 2017 Annual Convention & Industry Expo at The Westin Lombard! In addition to the same great benefits of attending as a candy maker or a supplier, we're giving you more in terms of education, tours and networking! Keep reading for reasons why you don't want to miss out on this event!
 
More Education
For as long as RCI has existed, education has played an integral role in the convention experience. This year, attendees can expect a more individualized educational experience with the addition of new one-on-one appointments and interactive workshops.
 
RCI members looking for solutions to problem candies or to maximize their social media presence, have the opportunity to schedule personal 30-minute consultations during our new one-on-one appointments. Consultations are exclusively available to RCI members registered for the event and are available by appointment only. View retailconfectioners.org/annual for more information on how to schedule a consultation.
 
Also new for 2017, two interactive workshops designed to equip attendees with the tools needed to successfully engage consumers and to create a pipeline of new and innovative products. Workshops are exclusive to Convention Pass holders, interested parties may reserve their seats when registering. Space is limited.
 
More Tours
One of the most popular components of RCI events are the behind-the-scenes tours, which take place on the final two days of the week. This June, RCI tours will include eight tour locations.
 
 
  • Albanese Confectionery
  • Arway Confections
  • Barry Callebaut
  • Blommer Chocolate Co.
  • Long Grove Confectionery Co.
  • Morkes Chocolates
  • Primrose Candy Co.
  • Savage Bros. Co.

See what chocolate looks like at every step of the process, how state-of-the-art confectionery machinery is built and experience candy production from hand-dipped chocolates to full-scale robotics. Each tour location has been selected to help attendees gain a new perspective of the craft and inspire new ideas to use in their own retail stores.
 
More Networking
After the conclusion of the first meeting of retail confectioners, attendees recognized the value in connecting with industry colleagues to share ideas and learn from each other. Since that time, these relationships have been a driving force in the continuation of our association.
 
No doubt, one's 100th anniversary is cause for celebration! We have scheduled more social events to mark RCI's significant milestone anniversary and make it easy for attendees to mingle and build relationships. Make plans now to attend the following new social events for 2017, included in the Convention Pass, 3-Day Pass or A La Carte (as a package or as individual tickets).
 
New Networking Events For 2017:
 
   Welcome Reception
   Monday, June 12 | 8:00 PM - 10:00 PM
   Reconnect with industry friends and meet new colleagues as we gather together for this
   opening reception to kick off the convention week.

   100th Anniversary Gala
   Wednesday, June 14 | 7:00 PM - 11:00 PM
   Celebrate RCI's rich history in grand fashion during our 100th Anniversary Gala. Relive
   memories of the past through a visual tribute while enjoying a five-course meal, live music
   and dancing.

   The Finale Reception
   Thursday, June 15 | 8:00 PM - 10:30 PM
   Watch the 1920s come to life during this fun, interactive farewell reception and murder
   mystery party! An experience you'll never forget, attendees get the chance to play a role in
   a murder mystery, win prizes at the gaming tables, have their likenesses drawn by a
   caricature artist and more!


Be part of this historic event by celebrating with us! Register at retailconfectioners.org/annual by April 28 and save $100!
Stay connected with RCI through Facebook for more tips and inspiration dedicated to the retail candy maker. Not a member? Click here to learn how RCI can help you build your sweet business.

Tags:  Annual Convention  Behind-the-Scenes  Education  Expo  Networking  Tours 

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Tip # 221: Caramel Cures: Avoid a Sticky Situation

Posted By RCI, Tuesday, February 14, 2017
Updated: Wednesday, April 29, 2020
Known for its characteristically smooth and chewy texture, caramel is one of the most popular and beloved candies. However, even caramel’s biggest fans are not willing to risk dental work for sticky caramel. If creating an unhappy customer isn’t enough, caramel that is too sticky can also lead to difficulties during the manufacturing process, thus creating a very sticky situation.
 
Below we’ve identified the top seven common causes for sticky caramels and possible solutions, presented at RCI's Caramels, Toffees & Brittles course.

  1. Not enough fat – Increase the percentage of fat and/or the amount of milk being used in the recipe. A minimum of 8% fat is recommended when making caramels. 
  1. Excessive inversion – Inversion occurs when sucrose (a disaccharide) is broken down into glucose and fructose. This can be caused by extended cooking times (especially under acidic conditions) and the use of the enzyme invertase. Increasing reducing sugars will add to the flavor and color of caramel – but too much can cause excessive stickiness.

    Check the pH of premix, water and other ingredients, including scrap, to identify excessive inversion as the problem. Caramel premix should have a neutral pH (6.8-7.0). 
Two possible solutions for adjusting pH levels:
a)     Add low-pH flavors at the end of cook sequence or use buffered flavors.
b)    Increase premix pH with the addition of basic salts, such as sodium bicarbonate, sodium citrate (both considered natural and should be approximately 0.1% of batch)
 
  1. Not enough milk – A minimum of 3.7% milk protein solids or higher is recommended
  1. Low cooking temperature – Increasing the final cooking temperature slightly will produce caramel with a harder texture. Even one or two degrees can make a significant difference. Additionally, do not allow the moisture from the cooking process to drain back into the kettle.
  1. Too much corn syrup – Too much corn syrup can create a tender caramel, but also lead to stickiness and lack of body. Adjust the ratio of sugar to corn syrup (reduce the corn syrup or dextrose equivalent of corn syrup)
  1. Too much humidity – An overly humid environment can make caramel sticky and create a less than desirable layer of scum on its surface. Too avoid exposure to excessive humidity, pack and store cooked caramel away from steam kettles and in an area with a relative humidity of 40-50%.
  1. Lack of emulsifiers – The addition of mono and diglycerides (generally 1-1.25%) will produce caramel that is less sticky.
Great caramel doesn’t happen by accident. With all the factors that play into the science of making caramel, even one or two degrees, for example, can mean the difference between coveted caramels and a sticky mess.
 
Make your customers stick, but not your caramels! Registration for RCI’s Caramels, Toffees & Brittles course opens tomorrow, February 15. This three-day intensive course is designed to help candy makers (RCI members and non-members) understand the science behind recipe formulations and learn troubleshooting techniques for caramels, toffees and brittles. Participants will gain hands-on experience in the kitchen making variations of these coveted confections for several different applications.

Visit retailconfectioners.org/caramels for more information and to register for the course, starting February 15. Note: This course is limited to the first 24 registrants and is expected to sell out quickly.
 

Stay connected with RCI through Facebook for more tips and inspiration dedicated to the retail candy maker. Not a member? Click here to learn how RCI can help you build your sweet business.

Tags:  Candy Making  Caramel  Caramels  Education  Problem Candy  Quality Control  Sticky Caramel  troubleshooting 

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Tip # 212: Make Customer Satisfaction a Cultural Attribute of Your Business

Posted By RCI, Tuesday, December 6, 2016
Updated: Wednesday, April 29, 2020

Customer service specialists for L.L. Bean, Inc., an outdoor retailer widely recognized for their exceptional customer service, led an educational session on the subject of customer service during RCI’s Fall Regional Conference in Portland, Maine in 2015. Liza Gerry and Valerie Marshall, who each have nearly thirty years of experience leading customer service initiatives at L.L. Bean, shared five tips to make customer satisfaction a cultural attribute of your business. 

BONUS: We’ve added specific ways you, as a retail confectioner, can apply each tip to your sweet business.
 
Top Five Customer Service Tips

  1. Empower employees to do the right thing – Develop a service culture where your employees feel they are brand ambassadors, who have as much confidence in your brand as your most loyal customers.

    How do I apply this to my business? To create your own brand personality, think about what cultural attributes are most important to you and your business. Offer 3-5 characteristics for your staff to focus on and share examples of how these attributes can help them address customer service in a way that best reflects your brand.
     
    Print reminder cards, like the one below, and post them in visible areas such as the break room, in the restroom and near the cash register. Provide extra copies for staff to place in their private workspaces.
  1. Invest in training and communications – Never assume your team shares the same viewpoints on customer service as you do. Each member of your team brings their own unique personality and experience, which are like puzzle pieces that make up your company culture.
     
    How do I apply this to my business? Clear expectations for customer service should be a key element of your employee training, just as important as dress codes and safety policies.

    Additionally, ongoing communication is vital to remind staff of the company’s customer service policy. Share tips on how to achieve customer satisfaction through regular team huddles, a private Facebook group for staff or by printing newsletter-style handouts.
  1. Let customers define “good service” –  According to L.L. Bean’s President and CEO, Chris McCormick, “you can’t tell customers, ‘you will be satisfied’ – they need to arrive at that conclusion on their own through the service experience itself.” 
How do I apply this to my business? Provide opportunities for customers to share their feedback on your service through a social media site or an email survey. Even if the feedback is negative, it gives you the opportunity to make improvements and lets your customers know you value them.

  1. Offer a consistent, high-quality experience before, during and after their purchase across all channels to show you’re engaged with them throughout their journey. 
How do I apply this to my business? To ensure you are consistently offering the best customer experience, play the role of a consumer regularly, both in-store and online. This will help you identify areas where improvements are needed.

  1. Guarantee 100% customer satisfaction – Satisfied customers make repeat customers.

L.L. Bean’s 100% Satisfaction Guarantee is the pinnacle of their customer service efforts and appears on their website, in their catalogs, in their stores and on every single receipt. While this guarantee serves their customers very well, according to Liza it serves L.L. Bean very well by making their customers the best “vocal champions” of their customer service. Clearly, making this worth standing behind.
 
How do I apply this to my business? What guarantee could you offer that would ensure your customers are 100% satisfied with your product or service. Consider offering a freshness guarantee. Clearly define what it means to be “fresh” and include a made-by date on each package. This gives customers the confidence that they are getting fresh products with every purchase and it gives you the opportunity to talk about it a lot.

 
Stay connected with RCI through Facebook for more tips and inspiration dedicated to the retail candy maker. Not a member? Click here to learn how RCI can help you build your sweet business.

Tags:  Customer Service  Education  Employee Management  Owning a Business  Quality Control 

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Tip # 209: Run Your Small Business From Your Phone

Posted By RCI, Tuesday, November 15, 2016
Updated: Wednesday, April 29, 2020
Tis the season for retail businesses, especially in the confectionery industry, to expect increased foot traffic, sales and, unfortunately, stress. With the help of RCI member and past president, Brian Pelletier of Kakao Chocolate, we’ve compiled 3 apps to help make your holidays more merry by increasing efficiency in your business using your smartphone.
 
 
 
Created to help busy families organize a multitude of activities and appointments, through a shared calendar, shopping lists, to-do lists and more. This free app made Brian’s short list because it allows him and his staff to quickly and easily create and share shopping lists in real time. Having multiple locations, each store has access to Cozi through a desktop that’s at each of the shops. This way, when they need more cream or sugar, they can quickly and easily add these items to Cozi’s shopping list, which immediately syncs to mobile devices. Forgot to add eggs to the list, and your manager has already left for a shopping trip? No problem! Last-minute additions to the shopping list update automatically in real time. Once the item has been purchased, simply cross it off the list.
 
Additionally, items needed can be labeled by location and if you need something specific, you can save details, such as the dimensions of an air conditioner filter. By allowing you to save your recipes, Cozi also makes it easy to transfer recipe ingredients to your shopping list.

 
QuickBooks App
 
If you’re a small business, there’s a good chance you’re already familiar with or using QuickBooks by Intuit (if not, click here to learn more). If you’re already using QuickBooks software for your accounting and invoicing, but not the app, you are missing out on a tool that offers simple, but valuable functions to this software.
 
As you would expect, the QuickBooks app syncs with QuickBooks online. The app makes it very easy to access accounting information while away from your desk. The app does, however, have very limited functionality. It does not allow you to balance your books on a smart phone, however, if you need to make a change to an order when making a delivery, you can pull up the invoice on your phone, make the change and immediately email a revised invoice to the customer. You can also check the status of an invoice, if, for example, a customer says they’ve paid the balance. Click here to learn more about QuickBooks online.

 
 
Square
 
If you do business away from your retail shop, such as at special events or farmers’ markets, Square is definitely worth looking into. With the use of the free Square card reader, in conjunction with the mobile app, you can accept credit card payments from an iPhone, iPad or Android mobile device. Customers can add a tip, sign with their finger and receive an electronic receipt via text or email. Square also allows you to review your sales history, resend receipts or issue refunds.
 
If you own a confectionery shop, where the average ring is quite low, the flat fee applied by other credit card processing systems can add up quickly. Square bases their fees on a flat 2.75% percentage, per swipe, saving you money in the long run. There is no merchant account, monthly fees or set-up costs.
 
Square is also a great tool for keeping track of customers. With the swipe of a credit card, Square automatically recognizes the card and populates customer information, such as their name and email address. For more details and to sign up, visit the Square website, squareup.com.
 

RCI Members: Learn how to increase efficiency in your business operations by using your smart phone, by logging on to RCI's website to watch this educational session from the 2016 Annual Convention.

Stay connected with RCI through Facebook for more tips and inspiration dedicated to the retail candy maker. Not a member? Click here to learn how RCI can help you build your sweet business.

Tags:  Accounting  Credit Card Processing  Education  Member Recommendations  Owning a Business 

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Tip #207: Say “Buh-Bye” to Chocolate Bloom!

Posted By RCI, Tuesday, October 25, 2016
Updated: Wednesday, April 29, 2020
Simply put, chocolate is awesome. Consistently voted as most everyone’s favorite indulgence, it rarely fails to delight our customers. However, chocolate doesn’t always cooperate in the production of confections. Joe Sofia with Cargill Cocoa & Chocolate identifies one of the most common problems encountered with chocolate: bloom!
 
It can appear as spots, streaks, or a homogenous film, and can range from a dull white to a severe white discoloration, it’s bloom! The most common source is fat bloom, which is literally cocoa butter fat that has migrated to the chocolate's surface and recrystallized. While fat bloom has a negative effect on appearance, the product remains perfectly safe to eat. Pure chocolate that contains fat bloom can be remelted and retempered to reach the desired appearance. Unfortunately, finished confections that have fat bloom are more difficult to repair, since they contain fillings or inclusions and cannot be remelted.

EXCESSIVE HEAT
Fat bloom can develop for a few different reasons. Excess heat (from sunshine or warm temperatures) can cause perfectly good chocolate to bloom. The heat melts some or all of the cocoa butter, and when it recrystallizes it lacks the proper stable cocoa butter crystal nuclei and cooling for proper recrystallization. The best way to avoid fat bloom is to  keep your chocolates away from heat!
 
POOR TEMPER
Another source of fat bloom is poorly tempered chocolate. The use of a tempermeter, or other means of optimizing your tempering step, will maximize bloom resistance in your chocolates. Both under-tempered and over-tempered chocolates will bloom faster than well-tempered ones.
 
INCOMPATIBLE FATS
A third source of fat bloom is the mixing of incompatible fats. If you use compound coatings, which are usually palm kernel oil based, these should not be mixed with cocoa butter based chocolate. The incompatibility of these fats can lead to inefficient crystallization and eventual fat bloom.

SUGAR BLOOM
Sugar bloom is a different type of bloom, resulting from exposure to moisture. It is formed by the dissolution and subsequent crystallization of sugar on the chocolate’s surface. It generally appears as droplets of sugar crystals on the surface of the product. If sugar bloom is moderate to severe, most likely the product will contain coarse sugar crystals and should be discarded. Sugar bloom can be avoided by keeping your refrigerated or frozen chocolates packaged and sealed until they equilibrate to ambient temperature.
 
Register now for RCI’s Chocolate Boot Camp® to learn more about chocolate tempering, trouble shooting and more.
 

Stay connected with RCI through Facebook for more tips and inspiration dedicated to the retail candy maker. Not a member? Click here to learn how RCI can help you build your sweet business.

Tags:  bloom  Chocolate  Chocolate Boot Camp  Chocolate Production  Education  Problem Candy  Quality Control 

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Tip # 206: Give Thanks with a Chocolate Cornucopia

Posted By RCI, Tuesday, October 11, 2016
Updated: Wednesday, April 29, 2020
Photo courtesy ofCargill Cocoa & Chocolate
Turn heads with this bountiful display, which can be filled with chocolates, chocolate-dipped fruits and other fall favorites. Remind shoppers through merchandising that this tasteful cornucopia would make for the perfect dressing for their holiday table or a welcome and thoughtful hostess gift.
 
Chocolate Cornucopia
Recipe courtesy of Cargill Cocoa & Chocolate
Materials needed:
• (1) 12” wicker cornucopia
• (1) one-gallon plastic storage bag
• roll of tape
• pastry brush or latex glove
• vegetable brush
Ingredients:
• Peter’s Lenoir™ semisweet chocolate
• non-toxic, fresh salal leaves*
• gold and copper luster dust (optional)
*Commonly known as lemon leaves. Available through floral supply shops.
Directions:
Cornucopia
Cover outside of 12” wicker cornucopia with a one gallon plastic storage bag, fitting snugly; secure with tape. Using a pastry brush or latex-gloved hand, apply three thick coats of Peter’s Lenoir™ semisweet chocolate over the surface, allowing each application to dry before adding the next. Remove wicker cornucopia; peel away and discard bag.
Chocolate Leaves 
Scrub non-toxic fresh salal leaves* with vegetable brush; rinse thoroughly and air dry. Use a small metal spatula to coat the back side of leaves with Peter’s Lenoir™ semisweet chocolate. Clean edges of excess chocolate. Chill until dry. Grasp leaf near the stem, gently pulling it away.
Decorating the Cornucopia  
Trim ragged edge of the open end. Attach large chocolate leaves along open end, overlapping and extending them slightly over the edge. Use increasingly smaller leaves until entire top and sides of cornucopia are covered. Brush with gold and copper luster dust (optional).
 
Learn techniques like this and others at RCI’s Chocolate Boot Camp in Waterbury, Connecticut February 20-23, 2017. Register now at retailconfectioners.org/bootcamp.
 

Stay connected with RCI through Facebook for more tips and inspiration dedicated to the retail candy maker. Not a member? Click here to learn how RCI can help you build your sweet business.

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