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Tip #40: Ship USPS Using Endicia

Posted By RCI, Tuesday, October 2, 2012
Updated: Thursday, April 30, 2020
 
As we near the holidays, we know you candy makers will be getting even busier so we will do our best to keep these tips short and sweet.
 
This week we have a new online tool to help shorten the time spent on shipping all of those holiday orders. Endicia is a low-cost and efficient tool that simplifies the process of shipping with USPS.
 
Among its many features, the software imports addresses from your address book so you can avoid retyping addresses. Plus, you can manage your shipment, including viewing your postage statements and transactions, or charting your expenses. You can even assign cost codes and send email delivery notifications for each package and even add your company logo before printing.  
 
To get started, just visit dymoendicia.com and select the software solution that best fits your business’s needs. They have a few different solutions available so take a moment to view the different options and pricing structures. For example, Endicia Standard is just $9.95/month and you can try it free for 30 days before signing up.
 
We hope this tip saves you both time and money this holiday season. At our recent Canadian Chocolate Tour, one member said that this tool has been a huge help in speeding up shipping processes, especially in the holiday season. If you have other tips for shipping during the holidays, please share it in the comments below!

Tags:  Customer Service  Holidays  Packaging  Productivity  Seasonal 

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Tip #39: Color-code Your Inbox

Posted By RCI, Tuesday, September 25, 2012
Updated: Thursday, April 30, 2020
The typical corporate email user sends and receives about 105 email messages per day. So, today we’re going to give a great tip to help organize your inbox: categorize by color-coding!
 
Categorizing your inbox may take a few different forms, depending on the email provider you use. We’ll focus on Microsoft Outlook since that is the most popular email provider for the corporate user but we’ve provided some links at the end of this post to help organize your inbox if you use Gmail, Hotmail or Yahoo!.
 
Assigning a color category to your email messages will allow you to easily identify and organize emails. Additionally, the color categories you create are available for other items in Outlook such as notes, contacts and appointments. To define your categories, click on the ‘Categories’ button next to ‘Forward’ and then click on ‘All Categories’. From here you can name the category associated with the colors you wish to use. 



 
Once your color-coded categories are defined, you are ready to assign categories to your Outlook items. Just right-click on the email message, task or calendar item and then click on ‘Categorize’ and select a category. You’ll see small colored-box show up on the message or task and the item will completely change colors in the calendar.
 
One of the great features is that you can sort items by category. So, if you want to see the emails just related to wholesaling, it’s just a few clicks away. Additionally, items in your Outlook may be assigned to more than one category. For example, an email message may be assigned to the categories Supplies, Wholesale and Marketing.
 
Once you begin color-coding your emails, you’ll wonder how you lived without this great tip! If you have other tips and ideas for organizing emails, please share them in the comments below!
 
Looking to organize emails in Hotmail, Yahoo! or Gmail? Check out these links!
 

Tags:  Organizing  Owning a Business  Productivity  Technology 

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Tip #35: Keyboard Shortcuts to Increase Efficiency

Posted By RCI, Tuesday, August 28, 2012
Updated: Thursday, April 30, 2020

All business owners could use extra time in their day, right? To help you be more efficient and save time while on the computer, we’ve compiled a list of commonly used keyboard shortcuts for you. Keyboard shortcuts are simply keyboard combinations that perform a specific command. For example, instead of going to click File, then clicking Save, you can press both the CTRL and S keys to perform the command.

Function Shortcut
Save CTRL + S
Open CTRL + O
Print CTRL + P
Copy CTRL + C
Cut CTRL + X
Paste CTRL + V
Undo CTRL + Z
Find CTRL + F
Bold CTRL + B
Italic CTRL + I
Underline CTRL + U
Zoom In CTRL + +
Zoom Out CTRL + -
Select all items in current window CTRL + A
Delete an item immediately without placing it in the Recycle Bin SHIFT + DELETE
Switch to another running program (hold down the ALT key and then press the TAB key to view the task-switching window) ALT + TAB
Minimize all open windows and display the desktop Windows Logo + D
Find files or folders Windows Logo + F
Open Control Panel Windows Logo + C


The shortcuts shown here are for Windows operating systems. However, if you are using a Mac operating system, many of the same shortcuts exist by using the command key in place of the CTRL key.
 
If you have useful shortcuts to share, please leave a comment for our blog community below.
 
Note: The information in this post was featured in an article in the January/February/March 2012 issue. RCI members have access to this article plus many more useful articles on operating a business through Kettle Talk, RCI’s quarterly newsletter magazine. Net yet an RCI member? Learn more about the benefits joining RCI here. Contact RCI with questions at 800-545-5381 or info@retailconfectioners.org.

Tags:  Organizing  Owning a Business  Productivity  Technology 

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Tip #32: Regular Maintenance Check-Ups

Posted By RCI, Tuesday, August 7, 2012
Updated: Monday, May 4, 2020
Doesn't it seem like something always breaks right before, or even during, your busy season? While sometimes that is just going to happen, oftentimes breakdowns can be avoided by scheduling regular maintenance check-ups for your equipment and machinery.
 
To create a basic maintenance schedule, you can use a spreadsheet program such as Microsoft Excel and create a simple tracking sheet. Column headings could include machinery name and/or serial number while the rows list the date a check-up is needed. Then, the employee overseeing the maintenance or check-up would initial in the corresponding box. You could use the different tabs to divide out your equipment by department, or if it’s easy to fit all equipment on one tab you could use a different tab for each year. We’ve created a very basic sample to help you get started. As a starting point, we have inserted monthly checks but we recommend checking the manufacturer’s guidelines for each of your equipment to make the best plan for your company.
 
In addition to avoiding untimely breakdowns, equipment maintenance programs also ensure your product and consumer’s safety and reduce unexpected maintenance repairs. Be sure to check out this website on preventative machinery maintenance for thorough advice and reasoning for creating a complete maintenance program for your company.
 
One last thing: Don’t forget about regular check-ups of office items as well, including printers, carts, etc. You don’t want the copier or printer broken just as you’re about to print invoices for the month or reports for the year; or the two-wheel cart needed to transport product from store to store to be found with flat wheels.
 
Do you have tips for scheduling maintenance check-ups? Leave us a comment below!
 
Did you know that equipment maintenance is one of the many facets of HACCP planning? RCI members can access videos of past education sessions discussing GMP and HACCP plans on the member side of the RCI website under ‘past education sessions’.

Tags:  Candy Making  GMP's  Organizing  Owning a Business  Productivity  Quality Control 

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Tip #30: Make New Products Out of By-product

Posted By RCI, Tuesday, July 24, 2012
Updated: Monday, May 4, 2020
This week’s tip is quick and will also hopefully have a quick return for you as well!
From chocolate-covered pretzels to potato chips, many of your products have crumbs that oftentimes get tossed aside as waste. Why not take those crumbs or by-products and turn them into a new product? For example, use the crumbs and coat them in chocolate and you still have the sweet and salty combo that everyone loves. Come up with a unique name and packaging for it and then you have a new product!
 
We’ve heard of stores that sell out of these great products that almost didn’t make it to the shelves! So go grab those pretzel crumbs before someone tosses them out!

Tags:  Candy Making  Packaging  Productivity 

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Tip #29: Customize Your Invoices to Get Paid on Time

Posted By RCI, Tuesday, July 17, 2012
Updated: Monday, May 4, 2020
 
We all want to get paid by customers on time. So why is it that so many businesses don’t take the time to create customized invoices? If you send a bill out that doesn’t have your company contact information, company logo or even payment options, how is it you expect to quickly receive payment?
 
We all lead busy lives, including your customers. So, the easier you can make it for them by providing multiple methods to contact you with questions or multiple payment options, the quicker you will likely receive payment. If you use QuickBooks, it even gives you the option to create multiple customized invoices and name them so that you don’t have to recreate the wheel each time. If you’re not using QuickBooks, the system you do use likely has this option. If not, you can always use programs like Word to create a nice, easy-to-understand invoice.
 
So, what should be included on an invoice? Here’s our guide for the minimum information that should be included:
  1. Your company logo
  2. Your business name, address, phone, email and website
  3. Name, address and phone of company receiving the invoice
  4. Invoice number
  5. Date invoice sent
  6. Date invoice due / payment terms (i.e. Net 30 days)
  7. Description of the goods (be specific about quantity, type, etc.)
  8. Balance due
  9. Payment instructions (If credit card is an option, provide space for the customer to write in credit card information and mail or fax to you.)
  10. Don’t forget to include the word ‘invoice’ or ‘bill’ so there is no question

If you take the time to customize your invoices, you should reap the benefits of quicker payments.
 
RCI members have access to QuickBooks tips on the member side of the RCI website. Just go to ‘Past Education Sessions’ under the ‘Education’ tab and then scroll down to the 2011 Fall Regional Education Sessions to find the link to QuickBooks and Tax Tips. Plus, members have access to QuickBooks support. If you need help, call the RCI office and schedule an appointment with the RCI QuickBooks expert, Chelsea Abercrombie, CPA.

Tags:  Organizing  Owning a Business  Productivity 

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Tip #27: Windows Productivity Tips

Posted By RCI, Tuesday, July 3, 2012
Updated: Monday, May 4, 2020
Do you use Windows operating software on your computer? If so, we have some great time-saver tips for you today!
 
  1. Print a document without opening it - If you need to print a document, this tip allows you to do it without even having to launch the program. For example, if you need to print a Word document, you can print without having to launch Microsoft Word first. All you need to do is find the file on your hard drive and then right-click on the icon and click print. The document will print to your default printer using the settings you last used for the file.
  2. Shortcut to send an email attachment - Use this tip to send an email attachment without even opening your mail program (if you use Microsoft Outlook). Locate the file you want to attach to an email and right-click on the file’s icon. Click Send To and then click Mail Recipient. A new mail message should open with the file attached and ready to send. You just need to type in the recipient’s email address and any accompanying message and hit send.
  3. Quickly view the desktop - Do you need to get to your desktop but have numerous windows open? Instead of minimizing each window individually you can quickly get to the desktop by just using your keyboard. Find the windows icon button on your keyboard and click on that plus the ‘D’ on your keyboard at the same time and you’ll automatically minimize all open windows to view your desktop.
  4. View files by group – If you have a large folder of files and need an easier way to view them, you can actually organize them by group within the folder. This shortcut doesn’t create new folders – it just gives you an easier way to view the files within a folder. Just right-click within the folder and to go Arrange Icons By, and then click on Show in Groups.  You’ll then view the groups based on how the files are currently arranged (i.e. alphabetically, if by name) but you can easily change that by right-clicking within the folder, going to Arrange Icons By and choosing to arrange them by file size, date modified, etc. Then the groups will change accordingly. This is a great way to easily find the files you’re looking for.
 
For more useful tips, just click here or here. If you have some Windows or computer shortcuts to share, we encourage you to leave a comment with the tip.

Tags:  Organizing  Productivity  Technology 

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Tip #25: Candy Kitchen Storage

Posted By RCI, Tuesday, June 19, 2012
Updated: Monday, May 4, 2020
Are you trying to figure out how to avoid cross-contamination of allergens in your small space? How do you store peanuts, sugar and the rest of your ingredients and separate allergens while trying to save space? At our recent Spring Regional Institute, many of our members learned a valuable tip we’re passing along to you:
Save space by using vertical storage and keep the allergens stored on the bottom so that if there is a spill it doesn't contaminate everything else under it.
 
Take advantage of the height in your facility and store items vertically. Then, go a step further and be sure your allergens are kept on the bottom. If you spill from a bag of pecans, at least they will fall to the floor rather than all over everything under the bag on their way down. This keeps you from contaminating the sugar and other ingredients that you use on nearly all of your products, those with and without allergens. Of course, this is just one step in putting together a plan for avoiding cross-contamination of allergens, but we thought it was a great one to get you thinking about the process.

Tags:  Cleaning  GMP's  Productivity 

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Tip #20: Create Fun on the Job

Posted By RCI, Tuesday, May 15, 2012
Updated: Monday, May 4, 2020
RCI members and staff were recently in Florida for the RCI Spring Regional Institute event as well as a Mastering Caramels educational course. While networking, education and behind-the-scenes tours were key reasons for attending the event and course, we couldn’t help but notice that the attendees were also having fun while networking and learning.
 
Attendees want to walk away knowing they learned something new and maybe met new people or reconnected with other fellow candy makers, but when they can also say they had fun, they walk away with an added level of value from the event. Do your employees walk away from work with a sense of enjoyment and fun? Some studies have even suggested that having fun at work increases loyalty, productivity and job satisfaction.
 
We have gathered a few ideas to incorporate fun into your company’s workday:
  • Celebrate employee birthdays – If you have too many employees to have a party for each individual birthday, you could have a monthly or even quarterly celebration. Get some balloons, provide some of your candies (of course!), and maybe even play a game (pin the stick on the apple, anyone?).
  • Create a ‘fun committee’ – Charge the committee with coming up with a fun activity for the team or company once a month. Allow them the freedom and creativity to come up with something outside the box. And be sure you participate to show everyone you do know how to have fun.
  • Company-wide competition – Why not intertwine fun and charity? For example, create a competition between departments or stores to see who can raise the most money for a charitable cause and reward the winning team with a fun outing or bring lunch or breakfast into the office for them to enjoy together.
 
Want more ideas? Check out this list of 301 Ways to Have Fun at Work.
 
If you have more fun ideas to share, please leave us a comment!
 
Check out ‘fun’ photos from Florida on the RCI Facebook page. Plus watch the RCI YouTube page for video recaps! 

Tags:  Customer Service  Employee Management  Productivity 

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Tip #17: Link Up With RCI in San Francisco

Posted By RCI, Tuesday, April 24, 2012
Updated: Monday, May 4, 2020
We’re busy planning and preparing for our upcoming Annual Convention and Industry Expo in San Francisco, June 11 through 15. This week’s tip is to join us there!
 
What can you expect at an RCI Annual Convention?
Industry Tradeshow – Meet face to face with confectionery industry suppliers and learn about the new and innovative products on the market. The tradeshow is FREE to confectionery industry professionals so print your free tradeshow ticket (insert link) and make plans to join us!
Networking – Connect with others in the industry throughout the week through a variety of networking opportunities. New this year, we have an evening set aside just for the next generation of industry leaders.
Education – We are excited to have education session topics including packaging, natural products, HACCP planning plus more. Additionally, we have a great idea-sharing session for RCI members called Candy Clinic and a question and answer session with a panel of industry experts.
Behind-the-scenes Tours – The last two days of the convention are filled with tours of area candy stores and suppliers. You’ll want to have a notebook in had because the ideas you can take back to your stores are endless.
 
For all the details and to register, visit retailconfectioners.org/annual. The early-bird discount ends May 11, so register today!

Tags:  Annual Convention  Candy Making  GMP's  Packaging  Productivity  Technology 

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