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2016 Annual Education
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Us vs. Them
Presenter: Matt Havens, Keynote Speaker

Today’s working force consists of four distinct generations operating side-by-side, but don’t just deal with the generation gap! In this entertaining keynote, you will learn a simpler way of looking at your generational picture and how to understand, recognize and resolve many generational issues facing your business with immediately applicable strategies.

Running Your Business from your Phone

Presenter: Brian Pelletier, Kakao Chocolate

Run payroll in a coffee shop. Check up-to-the-minute sales data while in the check out line and update an invoice while making a delivery. Can it really be done? Learn, firsthand, how to better manage your time by effectively tracking and operating nearly every element of your business by using your smart phone.

Caramel: A Confectioner's Best Friend
Presenter: Joe Sofia, Cargill Cocoa & Chocolates 

Consumers love caramel. The more you know about caramel, the more consumers will love you! Dissect the components of caramel to understand the function of each ingredient. Learn how to adapt your recipes for different results and taste a variety of caramels to identify key differences.

Business: It's a Matter of Choice

Presenter: Randy Good, Good's Candy Shop

Discover the untapped sales potential in your business by understanding how mental hurdles can affect success just as much as the physical. See how time-honored tradition can be practiced without hindering innovation. See your business from a new perspective and take home actionable strategies to increase sales.


Candy Clinic & Kettle Talk

RCI Member Only Sessions 

Candy Clinic
: Are you looking for practical ideas to implement in your store? Do you have a clever idea that has worked well in your business? You're invited to share it! This session will give you many creative ideas for your shop as fellow candy makers give a short presentation of their ideas including samples and handouts for you to take home. Attendees vote for their favorite entrants and awards are presented to winners during the Awards Banquet.  Categories include: 
  • Best Summer Idea
  • Best Christmas, Valentine or Easter Idea
  • Best Misc. Holiday Idea
  • Best Marketing/Merchandising Idea
  • Best Packaging Idea
  • Best New Piece
  • Best Innovation
Kettle Talk: Do you want to know the secrets to making great confections? Join this open panel discussion with our experts to ask any question you have about chocolate techniques, production, regulatory affairs, labeling laws, business ownership and more. Drop off questions in advance at the registration desk or ask questions directly during the session.